Now Hiring

Own the client side
of the business.
Make it yours.

Enliven is looking for a VP of Strategic Partnerships who builds trust fast, develops people genuinely, and runs the kind of client function that makes the whole company better.

Role Snapshot

💼
Position
Full-Time (W2)
🏠
Location
Remote · Up to 20–25% Travel
📈
Reports To
CEO
💵
Compensation
Competitive base + performance bonus
Benefits
100% Covered Insurance, 401(k) Match, Home Office + Cell Stipend
🌴
PTO
3–4 Weeks + 10–12 Paid Holidays
Start Date
As soon as possible
Scroll to explore
This isn't a management role.
It's the leadership role.

Imagine you've spent your career building deep client relationships and leading teams that deliver. You know what a well-run account looks like and you know what it takes to get a team there.

You've coached Account Managers through hard conversations, held people to high standards with care, and built the kind of trust with clients where your phone call gets returned before anyone else's.

You've been looking for a role where you can own the full client function. Not just manage it, but shape it. Where the infrastructure is in place and the team is talented, but what's missing is the leader who brings it all together.

This person has been described by peers and clients as the one who makes everything work. Their team performs at a higher level, their clients feel genuinely cared for, and their leadership trusts them completely.

How others describe the person we're looking for
Primary Responsibilities

Three interconnected areas of ownership that define this role.

  • Own the full account relationship lifecycle from post-signing through the life of the contract, which can span 5 to 10 years
  • Serve as the senior point of contact for escalations — when something is complex, sensitive, or high-stakes, you step in with confidence
  • Lead or delegate annual business reviews, quarterly check-ins, and other strategic touch points across the portfolio
  • Drive upsell, extension, and growth opportunities within existing accounts
  • Quarterback the beverage deal negotiation phase — coordinate internal resources, serve as the face of Enliven, and ensure the negotiations team has what they need
  • Represent Enliven at the executive level with accounts, beverage partners, and at industry events
  • Manage, develop, and hold accountable a team of Account Managers who are the trusted advisors their accounts rely on
  • Maintain a steady coaching rhythm through regular 1:1s, real-time feedback, and ongoing performance conversations
  • Create clarity around roles, decision rights, and escalation paths so your team operates with confidence and independence
  • Hold the team to Enliven's operational and documentation standards and refine them over time
  • Champion AI tools and workflows to help your team work smarter — you hold your team accountable for adopting them
  • Sit on Enliven's leadership team — participate fully in business-wide decisions and strategic planning
  • Provide clear, actionable intelligence about portfolio health, risks, and growth opportunities in the weekly leadership rhythm
  • Surface patterns across the portfolio — bring recurring issues, gaps, or opportunities to leadership with a point of view
  • Set account-side delivery priorities; partner with the VP of Operations on resource allocation when account needs compete
  • Ensure standard processes are followed across the account team and refined as the business evolves
Logistics
👥

Your Team

4 Account Managers

🌎

Fully Remote

Work from a professional home office with travel for account meetings and retreats

✈️

Up to 20–25% Travel

Account meetings (1–2 days), conferences, and team retreats (2–3 days)

🚀

Start ASAP

We're ready to move quickly for the right candidate

What We're Looking For

You don't need to check every box — but these describe the kind of leader who thrives here.

Demonstrated track record of managing, coaching, and developing account-facing teams

Deep experience owning senior account relationships in professional services or consulting

Proven ability to drive retention, satisfaction, and growth across a portfolio of accounts

Skilled at navigating escalations with confidence, empathy, and a bias toward resolution

Excellent written and verbal communication — you translate complex information for executive audiences

Strong operational instincts — clean processes and consistent follow-through are your standard

Comfortable leveraging AI tools to drive efficiency and willing to push your team to adopt new ways of working

Self-directed and able to manage time exceptionally well in a remote environment

Curious, growth-oriented, and genuinely interested in learning your accounts' industries

Track record of honesty and utmost integrity in all professional dealings

Beverage industry experience is a plus but not required — what matters most is your ability to learn an industry quickly and become a credible partner to clients in it.

What Success Looks Like
01

Accounts feel deeply supported and strategically served — they see Enliven as an indispensable partner, not a vendor they manage

02

You have strong relationships with executives and decision makers at top accounts, reinforcing Enliven's credibility at the highest level

03

Your AMs know their accounts cold — volume, funding, trends, growth opportunities — without hesitation

04

Your team operates at a high level even when you're not in the room, because you've built the clarity and accountability

05

Leadership has full visibility into account health, team performance, and portfolio risk without having to chase it

06

Escalations are handled with speed and confidence — accounts feel more loyal to Enliven after difficult moments, not less

07

Documentation, tracking, and reporting stay current and consistently followed because you hold the standard

08

The CEO can trust that the account side of the business is running well — because you're running it

What You'll Get
💵

Competitive Compensation

Competitive base salary commensurate with experience, plus a performance-based bonus tied to individual and company results

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100% Covered Insurance

Health, dental, vision, long-term disability, and life insurance

💰

401(k) Match

Company-matched retirement savings for eligible employees

🌴

Generous PTO

3 weeks Year 1, growing to 4 weeks in Year 2+, plus 10–12 paid holidays

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Home Office Stipend

Reimbursement for your workspace and cell phone

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Professional Development

Budget for conferences, courses, and continued learning

🏠

Work From Home

Fully remote position with a professional home office setup and no daily commute

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Growth Culture

A team that embraces AI, new tools, and modern workflows to stay on the cutting edge

Beverage deal experts
delivering real results.

Most executives are constantly looking for new ways to save or generate revenue for their organizations. At Enliven, we help them do exactly that — delivering millions in savings and incremental revenue through their beverage programs.

Since 2005, we’ve helped organizations negotiate their first or next beverage partnership — typically with Coca-Cola, PepsiCo, and Keurig Dr Pepper — unlocking marketing activations, brand partnerships, sustainability initiatives, and opportunities that wouldn’t exist otherwise.

We guide clients through a proven three-step process — benchmarking, positioning, and negotiating — that eliminates the guesswork and heavy lifting from beverage deals. We then manage the resulting partnership for the life of the agreement, helping clients grow beverage sales, develop deeper insight into their beverage business, and improve service.

In the end, our clients know they have the most competitive deal in their industry — and their teams never get a call about out-of-stock products.

$1B+
in savings delivered to our clients’ organizations since 2005
🏆

Be the Expert

Know your accounts cold. Bring a point of view. Earn the trust that comes from depth.

🤝

Be Easy to Work With

Earn trust quickly. Communicate clearly. Make collaboration feel effortless.

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Be Hungry

Take ownership. Chase growth. Never settle for good enough when great is within reach.

Ready to apply?

If this sounds like the role you've been building toward, we'd love to hear from you.

Apply Now →